Furniture Frustration

On June 27, Jeff and I started the process of buying a dinner room table..."process?" I hear you thinking. Yeah, process.

We found a table at a local furniture store that we both liked. The price was right, so we bought it. The salesman said "3-6 weeks" and the table will be in. At week 4, we went back to the store and checked the status...the said "looks like it might be in this week. We'll call you." They never called. Around week 8 we went back in, and found out the company had been sold. They were in the process of moving data from one server system to another. "Trucks should be rolling again this week. We'll call you Tuesday with more information." Tuesday came and went. No call. That next Saturday we went back and wanted to speak with a manager. He checked and there were none of our tables at the warehouse and none even slated to be at that warehouse for a while. He said he'd check some other warehouses on Tuesday. He did and called. No tables to be had. We got our money back.

Then, we went to another furniture store in the West Knoxville area and found another table we liked (and this time we liked the chairs, too). We paid for it, found out they were in stock, and Jeff made arrangements to pick all of it up on Monday. When Jeff went on Monday (two weeks ago), both of the tables they had in stock were damaged. So no table. He calls our sales lady and she said she'd reorder one and even eat the delivery costs.

This morning our table and chairs came. After they carried the four chairs in, they announce..."this table is damaged. Would you like to keep it while we order you another one?" ARE YOU KIDDING ME???? Then, upon closer inspection, three of the four chairs were either damaged or extremely wobbly. So again, no table. I'm a little frustrated and confused at why we (apparently) aren't supposed to have a new dining room table.

Stay tuned as this saga unfolds....